Description
x
Shipping & Return
xWe offer nationwide delivery across Pakistan.
Orders are processed within 24 hours and usually delivered in 2 to 5 working days.
Cash on Delivery (COD) is available on all orders.
You’ll receive a tracking number via SMS or email once your order is dispatched.
🔁 Return & Exchange Policy
We want you to feel confident when shopping at Prime Time. That’s why we offer a 7-day return and exchange policy, covering the following:
✅ You may request an exchange if:
The product is not original or there is an authenticity issue
You received the wrong item
The product is damaged or defective
You are not satisfied or don’t like the product
We’ll happily exchange the item within 7 days of delivery, as long as it is:
Unworn/unused
Returned in original packaging
Includes proof of purchase
📩 To initiate an exchange, please contact our team at support@primetime.com.pk or WhatsApp us at [your number].
⚠️ Important Notes
Customers are responsible for return shipping costs if the reason is personal preference (e.g., don't like the product).
For defective, wrong, or inauthentic items, we cover the return cost.
Refunds are not issued – only product exchanges are allowed at this time.
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