FAQ'S

❓ Frequently Asked Questions — Primetime.pk

1. Are all your watches original?

Yes, 100%! We only deal in 100% authentic, branded watches sourced directly from verified distributors. No replicas, no fakes — guaranteed.

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2. Do your products come with a warranty?

Yes. Most of our watches come with a brand or store warranty (6–12 months). Warranty details are mentioned on each product page.

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3. What are the available payment options?

We offer:

Cash on Delivery (COD) across Pakistan

Bank Transfer

EasyPaisa / JazzCash

Credit/Debit card (Coming Soon)

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4. How long does delivery take?

We usually deliver within:

2–4 working days for major cities

3–7 working days for other areas

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5. Is delivery free?

We offer free delivery on orders above Rs. 5,000. A standard shipping fee applies below that.

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6. Can I return or exchange a watch?

Yes. You can request a return or exchange within 3 days of receiving the order, provided the product is unused and in original condition. Please read our Return Policy for details.

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7. How do I track my order?

Once your order is shipped, you’ll receive a tracking number via whatsapp or email. You can also contact our support to get updates.

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8. Do you have a physical store?

Currently, Primetime.pk is online-only, allowing us to offer better prices and faster delivery. Stay tuned — we may expand soon!

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9. How can I contact you?

You can reach us via:

WhatsApp: Chat With Us On Whatsapp

Instagram DM: @prime-time.pk

Email: support@primetimesince2024@gmail.com